Brass Base (very good quality but with time may change depending on body chemistry, sweat, fragrance, water, etc.)
HOW LONG ARE YOUR SHIPPING TIMES?
All orders are shipped throughUSPS.
All orders placed on a Friday will not be processed until the following Monday.
Standard Shipping + Processing = 7-10 business days
(Orders with CUSTOM products and are excluded from the standard shipping time frame and will take 2-3 weeks to prepare before shipment. PLEASE UNDERSTAND THESE ITEMS TAKE TIME TO MAKE,
At Plush we want to make sure you instantly fall in love with your custom piece💕
We urge customers to PLEASE READ product descriptions which will state EXACT shipping and processing times if needed
WHEN WILL I RECEIVE MY TRACKING NUMBER?
A TRACKING Numberwill be issued to theEmail Addressin which the order was placed underonce your order is ready for shipment. Called Pre-Shipment
Pre-shipment status DOES NOT mean the order has shipped. It only means that USPS has been notified of the tracking number.
Orders are subject to ship before or after estimated ship date. (Due to weather, holidays, etc.)
**WE RESERVE THE RIGHT TO CANCEL ANY FLAGGED OR SUSPICIOUS ORDERS, PLEASE NOTE WE MAY ASK FOR VALID PROOF OF IDENTITY (PHOTO ID FRONT AND BACK IF NEEDED)
WHAT DO I DO IF MY PACKAGE SAYS DELIVERED, BUT I DID NOT RECEIVE?
PLUSH is not responsible for orders LOST OR STOLE, incorrect mailing address/change of mailing address or unclaimed packages.We ship to the address provided at checkout.
You may track your package using the supplied tracking number sent via confirmation email.
As a friendly reminder, If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with USPS.
****SHIPPING CONFIRMATION IS NOW A OPTION DURING CHECKOUT
Please understand that we CAN NOT restock items once they leave our stock, Therefore ALL sales are FINAL:
NO refunds will be accepted.
NO Exchanges will be accepted.
Shipping is NON REFUNDABLE
***By purchasing from www.PlushberryJewels.com you accept and agree these terms and service.