Contact Us

PLEASE READ THE FOLLOWING BEFORE SUBMITTING YOUR REQUEST!!!

  1. We kindly ask that you be patient with our team and their response time. We prioritize emails by oldest to newest. Our response time can take up to 72 hours due to the high volume of orders. Customer service hours operate: Monday-Friday/excluding Federal holidays and weekends.
  2. WE ARE NOT ACCEPTING ANY COLLABORATIONS AT THIS TIME
  3. If you are having delivery or delay issues, please know that once the package has been scanned and handed to the post office with tracking updates, we are NOT responsible for delivering the package. Please contact the USPS if you are experiencing any issues. 

We apologize for any inconvenience you may have experienced. If this did not answer your question, please re-contact our team below. Thank you for supporting Plush Shop! 

 

If you’re part of our social circle, you can easily contact us by dropping us a direct message on our official INSTAGRAM: @Plushberry_Jewels