Brass Base (very good quality but with time may change depending on body chemistry, sweat, fragrance, water, etc.)
HOW LONG ARE YOUR SHIPPING TIMES?
All Domestic orders are shipped throughUSPS.
**All orders placed on a Friday will not be processed until the following Monday.
Standard Shipping + Processing = 7-10 business days
**To ensure that your package is properly delivered and that you receive your package within the time frames please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
A PO BOX address is unacceptable at this time, please take that into consideration when entering delivery information.
If your order includes a item that is out of stock at the time of purchase we will go ahead and ship the rest of your order as per policy as well as issue a refund for out of stock items (if applicable)
INTERNATIONAL ORDERS? (OUTSIDE THE US)
**INTERNATIONAL (OUTSIDE OF THE US) are subject to additional shipping charges and extended shipping period
The default pricing on our site is in USD, the conversion rate depends on your issuing Bank Card used on the transaction. Please see our currency converter located at the Top of our website to change currency on the site. The site will default US Dollars on the checkout page.
In some instances, delivery may be delayed depending on your country's customs. The Plush Shop (PlushberryJewels) and the carrier do not have control over how long customs deem fit to hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as Plush does not cover additional customs fee charges. Plush is not responsible for applicable customs fees, import duties, taxes, or any other charges.
CUSTOM/MADE TO ORDER
(Orders with CUSTOM products and are excluded from the standard shipping time frame and will take 2-3 weeks to prepare before shipment. PLEASE UNDERSTAND THESE ITEMS TAKE TIME TO MAKE,
At Plush we want to make sure you instantly fall in love with your custom piece💕
We urge customers toPLEASE READproduct descriptions which will state EXACT shipping and processing times if needed
WHEN WILL I RECEIVE MY TRACKING NUMBER?
A TRACKING Numberwill be issued to theEmail Addressin which the order was placed underonce your order is ready for shipment.Called Pre-Shipment
Pre-shipmentstatus DOES NOT mean the order has shipped. It only means that USPS has been notified of the tracking number.
Orders are subject to ship before or after estimated ship date. (Due to weather, holidays, etc.)
Additionally, PLUSHreserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:
Potential fraudulent or criminal activity.
**WE RESERVE THE RIGHT TO CANCEL ANY FLAGGED OR SUSPICIOUS ORDERS, PLEASE NOTE WE MAY ASK FOR VALID PROOF OF IDENTITY (PHOTO ID FRONT AND BACK IF NEEDED)
WHAT DO I DO IF MY PACKAGE SAYS DELIVERED, BUT I DID NOT RECEIVE?
PLUSH is not responsible for orders LOST OR STOLE, incorrect mailing address/change of mailing address or unclaimed packages.We ship to the address provided at checkout.
You may track your package using the supplied tracking number sent via confirmation email.
As a friendly reminder, If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with USPS.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES OR PACKAGES DELAYED IN TRANSIT. BEING THAT WE HAVE MULTIPLE SHIPPING OPTIONS AVAILIBLE IT IS THE CUSTOMERS RESPONSIBILITY TO PURCHASE SIGNATURE REQUIRED OR INSURED SHIPPING.
Unfortunately, we currently do not accept any returns or exchanges. Our shipping department double checks every product and carefully pack every order to make sure you receive your order in its best condition. We are not responsible for orders damaged by shipping carriers.
Please understand that we CAN NOT restock items once they leave our stock, Therefore ALL sales are FINAL:
NO refunds will be accepted.
NO Exchanges will be accepted.
By purchasing from WWW.PLUSHBERRYJEWELS.COM , you accept and agree these terms and service.
What is 925 Sterling Silver ?
Sterling silver is an alloy of silver containing 92.5% Pure silver & 7.5% other metals
What is CZ ?
Cubic zirconia (also known as CZ) is similar to a diamonds with its brilliance and crystal clarity, but it is a synthesized (man-made) crystalline material that is colorless, hard, and flawless. It looks so much like a diamond, it is an affordable alternative to diamonds.
Natural body chemistry, environment, and certain chemicals may oxidize or change the color of the metals. The best way to prevent tarnishing is by caring for your jewelry properly and following these jewelry care tips.
Additionally contact with materials like cosmetics, hairspray, perfume, deodorant, body lotion, bleach, etc., can speed up the tarnishing process.
Here are some good, standard jewelry care tips
DO NOT ever use silver cleaner. This will remove the black from the letters.
To polish your silver jewelry, use a silver polishing cloth only.
Remove your jewelry when performing tasks that may cause physical damage. i.e. cleaning, gardening, swimming, working out etc.
Avoid exposure to chemicals such as chlorine, bleach, ammonia etc.
Put all jewelry on after you have applied all cosmetics, perfumes, lotions and hairspray. These products can contain chemicals that can damage your jewelry.
If handled properly, gold filled jewelry should only require buffing.
Remove all jewelry when bathing
Again, Most of our jewelry pieces incorporate metal plating, brass, or gold filled components. In order to maintain its quality and color, avoid contact with water or other harsh chemicals such as perfume. Store in a secure and dry airtight place between wears and ensure that you clean your jewelry lightly with a cloth to keep it as good as new.
All pieces are checked twice for missing pieces and loose links before shipping, we understand accidents happen while wearing jewelry so please be advised that all sales are FINAL.
Although rare, some people are allergic to the metals and finishes commonly used in making jewelry. It is the responsibility of the consumer to be aware of any allergies he or she may have to metals (gold, silver, etc.) or the oxidation applied to metals prior to making a purchase. Because there is no way for us to know the medical history of our customers, PLUSHBERRYJEWELSwill not be held liable for any allergic reactions that may occur as a result of wearing our jewelry. We take Pride in Quality to ensure all pieces are Hypoallergenic